Terms & Conditions

Terms of Service - Rage Deliveries LLP

Last Updated: September 2026

These Terms of Service govern your use of logistics, warehousing, line-haul freight, and last-mile delivery services operated by Rage Deliveries LLP in Chamba, Himachal Pradesh.

1.Acceptance of Terms

By booking a shipment, executing a commercial dispatch agreement, or using our digital portal, you agree to be legally bound by these Terms and our associated policies.

If you represent a business entity, you warrant that you are authorized to bind that entity to these Terms.

2.Consignment Declarations & Prohibited Goods

The shipper warrants that all cargo tendered to Rage Deliveries LLP is properly packaged to withstand rugged mountain road transit, steep gradients, and weather fluctuations.

Strictly prohibited items include: illegal substances, hazardous chemicals, unlicensed firearms, flammable liquids, contraband, or items prohibited under the Indian Penal Code and Motor Vehicles Act.

3.Pricing, Billing & Payment Terms

Freight charges are calculated based on volumetric weight or actual gross weight (whichever is greater), destination sector in Chamba district, and transit speed selected.

All published rates are exclusive of applicable Goods and Services Tax (GST) unless explicitly noted. Payment must be cleared via bank transfer, authorized payment gateway, or contracted credit terms.

4.Hill-Terrain Transit & Force Majeure

While Rage Deliveries LLP maintains an industry-leading on-time record, high-altitude logistics are subject to unpredictable Himalayan conditions including landslides, heavy snowfall, flash floods, cloudbursts, and government road closures.

Rage Deliveries LLP is excused from performance delays directly caused by force majeure natural weather events or emergency administrative roadblocks beyond human control.

5.Limitation of Liability & Claims

Our liability for physical loss or damage to uninspected non-declared cargo is strictly limited to standard carrier limits as defined under the Carriage by Road Act, 2007.

Consignors shipping high-value cargo are strongly advised to secure comprehensive transit insurance. All damage claims must be documented on the Proof of Delivery note within 24 hours of receipt.

Statutory Compliance

Grievance Redressal & Nodal Officer

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the designated Grievance Officer for Rage Deliveries LLP is:

Officer Name

Amit Sharma

Designation

Grievance Redressal Officer & Head of Operations

Email Address

grievance@ragedeliveries.com

Phone Number

+91 98765 43210

Postal Address

Rage Deliveries Logistics Hub, Main Bazaar, Chamba, Himachal Pradesh - 176310, India