Legal & Privacy Policy

Privacy Policy - Rage Deliveries LLP

Last Updated: September 2026

This Privacy Policy outlines how Rage Deliveries LLP ("we", "our", or "us") collects, processes, and protects your information when you access our logistics platform, book shipments, or engage with our commercial transport services in Himachal Pradesh.

1.Information We Collect

We collect information necessary to execute transport and logistics services in Chamba district and connecting corridors. This includes: business contact name, entity registration details, billing address, pickup and delivery physical addresses, contact telephone numbers, and email addresses.

For freight tracking and operational safety, we collect consignment weight, dimensions, declared cargo value, transit notes, and real-time vehicle dispatch coordinates.

2.How We Use Your Information

To generate airway bills, bills of lading, and GST-compliant tax invoices for commercial logistics services.

To dispatch our local hill-terrain delivery drivers, optimize route allocation across Chamba passes, and provide electronic Proof of Delivery (e-POD).

To communicate real-time consignment transit milestones, weather-related advisory notices, and delivery confirmations via SMS, WhatsApp, or email.

3.Disclosure & Information Sharing

Rage Deliveries LLP does not sell, rent, or trade your personal or business data to third-party marketing brokers.

Information is shared strictly with: (i) our vetted fleet drivers and hub personnel executing your delivery, (ii) authorized payment gateways (e.g. Razorpay) for transaction processing, and (iii) law enforcement or state tax authorities where legally mandated by Indian law.

4.Data Storage & Security Measures

All electronic consignment records are maintained on secure, encrypted cloud servers compliant with standard industry security protocols.

Access to merchant and consignee records is restricted on a strict need-to-know basis to authorized logistics dispatch officers.

5.Data Retention & Rights

We retain logistics transaction records for the duration required by applicable Indian commercial and tax laws (e.g. GST regulations).

You have the right to inspect, correct, or request deletion of non-statutory personal data by contacting our Grievance Desk.

Statutory Compliance

Grievance Redressal & Nodal Officer

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the designated Grievance Officer for Rage Deliveries LLP is:

Officer Name

Amit Sharma

Designation

Grievance Redressal Officer & Head of Operations

Email Address

grievance@ragedeliveries.com

Phone Number

+91 98765 43210

Postal Address

Rage Deliveries Logistics Hub, Main Bazaar, Chamba, Himachal Pradesh - 176310, India