Privacy Policy - Rage Deliveries LLP
Last Updated: September 2026
This Privacy Policy outlines how Rage Deliveries LLP ("we", "our", or "us") collects, processes, and protects your information when you access our logistics platform, book shipments, or engage with our commercial transport services in Himachal Pradesh.
1.Information We Collect
We collect information necessary to execute transport and logistics services in Chamba district and connecting corridors. This includes: business contact name, entity registration details, billing address, pickup and delivery physical addresses, contact telephone numbers, and email addresses.
For freight tracking and operational safety, we collect consignment weight, dimensions, declared cargo value, transit notes, and real-time vehicle dispatch coordinates.
2.How We Use Your Information
To generate airway bills, bills of lading, and GST-compliant tax invoices for commercial logistics services.
To dispatch our local hill-terrain delivery drivers, optimize route allocation across Chamba passes, and provide electronic Proof of Delivery (e-POD).
To communicate real-time consignment transit milestones, weather-related advisory notices, and delivery confirmations via SMS, WhatsApp, or email.
4.Data Storage & Security Measures
All electronic consignment records are maintained on secure, encrypted cloud servers compliant with standard industry security protocols.
Access to merchant and consignee records is restricted on a strict need-to-know basis to authorized logistics dispatch officers.
5.Data Retention & Rights
We retain logistics transaction records for the duration required by applicable Indian commercial and tax laws (e.g. GST regulations).
You have the right to inspect, correct, or request deletion of non-statutory personal data by contacting our Grievance Desk.
Grievance Redressal & Nodal Officer
In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the designated Grievance Officer for Rage Deliveries LLP is:
Officer Name
Amit Sharma
Designation
Grievance Redressal Officer & Head of Operations
Email Address
grievance@ragedeliveries.com
Phone Number
+91 98765 43210
Postal Address
Rage Deliveries Logistics Hub, Main Bazaar, Chamba, Himachal Pradesh - 176310, India
